RightFax Admin Doc for account creation

What is RightFax?

RightFax is an application that allows you to send and receive faxes right from Outlook. You can manage and distribute your faxes right from your desk. Gone are the days of printing a document and using a fax machine to send the fax. RightFax even lets you know when you have a fax and when the fax you sent was received — all via Outlook!

Component used in RightFax: - The major components used in RightFax are Microsoft exchange server, Voice gateways, CUCM server and RightFax Server.

RightFax Admin Doc

1) Go to RightFax server by remote access option, go run and type MSTSC (for remote access) click enter. Type fresfax2 on computer name option (RightFax2 is the RightFax server name).

2) Login to the server with your RS Account. Click on Start then select RightFax enterprise Fax manager.

It will open in a new window with two columns. The right column has the details of RightFax server module. We have 15 channels configured in our RightFax server. It will show the channels status (idle or being active in transferring or receiving a faxes). The bottom two windows show the important RightFax services with a status check (running or stopped status).

Now move to the left column and select the plus icon in front of Rightfax (TCP/IP) to expand the server details in it.

Now click on user option to see the list of configured account in RightFax server. Right click on it and select new to create a fresh RightFax account. A new window will open with some pre-feeded 10 applets in it

On permission applet we do not need to modify any details.

 

On inbound routing applet add the unassigned RightFax Number on routing code option. On Routing Option add the Bun-id (email id of the user who wants a RightFax number to be mapped to his Outlook mail box) however in some cases The RightFax server not able to resolve the Bun-Id of the user and we need to feed legacy-dn of the user instead of its Bun-id.

Note: - If you need legacy DN of bun-id you need some extra administrations tool to achieve the same. Also make sure to use it with extra care while collecting the details as any modification or changes can impact the user email account.

After feeding details of inbound Routing, move to Notification applet. Add the bun-id or in special cases the legacy DN of the user. Select when initially received option in notification about received faxes option So that the user is notified about a RightFax in his or her account.

Now go to default outbound setting and select low in the default priority option and never in Auto-delete setting option from drop down menu.

Click on save and your RightFax account is ready for the testing phase before sending the details to the user.